NEB Employees go above and beyond (08/16/17)

NEB Customers’ regatta results so far this Summer (08/01/17)

NEB building 94ft powerboat for local owner (07/11/17)

NEB adds Ed Hamilton to Management Team (07/11/17)

RI Governor Gina Raimondo recognizes New England Boatworks (05/17/17)

“Best Sailing Yacht Refit” Award goes to NEB Project (02/01/17)

3 NEB built boats place in top two at Porto Cervo! (09/15/16)

NEB Hires New Project Manager: PJ Schaffer (09/15/16)

INTERLODGE wins first three regattas (07/07/15)

Passing of the torch! A proud tradition continues... (06/05/15)

Navatek, NEB announce launch of Sea Blade® 35 (05/29/15)

Iconic New England Design NEB/Zurn 50 Restyled (03/18/15)

Fastest aluminum hull built at NEB (03/13/15)

Botin designed HPR 44 under construction at NEB (03/11/15)

NEB built boats triumph in the 2015 RORC Caribbean 600 (02/26/15)

NEB customer LUPA OF LONDON wins RORC Transat line honors (12/11/14)

NEB launches latest build – new racing yacht RAMBLER (12/10/14)

NEB built and serviced boats 1-2-3 at BBR (08/05/14)

NEB Lowers Inside Storage Pricing (07/18/14)

Newport Bermuda Highlights for NEB Customers (06/30/14)

NEB Customers for Race Prep and Modifications (06/19/14)

NEB built boats breaking records again (06/13/14)

NEB Racing Updates, Spring 2014 (06/06/14)

Mandatory Pre Launch VOC Form (03/26/14)

Newport Bermuda Race prep at NEB (03/13/14)

BELLA MENTE wins line honors in Caribbean 600 (02/26/14)

Winter Social and Work Shop Tour (02/20/14)

NEB built boats return to NEB (09/06/13)

NEB hosts FARR 40 Pre-Worlds Regatta (08/24-25/13)

FARR 40 2013 Pre-Worlds Regatta at NEB (05/13/13)

BELLA MENTE wins IRC Mini-Maxi class in Palma, Spain (05/06/13)

NEB built Tripp 43 returns home (04/30/13)

Zurn 50 – High speed commuter – Launched by NEB (04/08/13)

Another impressive win from the stables of NEB (03/27/13)

NEB's latest launch – ZURN 50 scheduled for launch in April (3/15/13)

BELLA MENTE wins Fort Lauderdale to Key West Race (01/19/13)

NEB built boats find success at Mini Maxi Worlds (09/10/12)

NEB NEWS ARCHIVE

8/16/17: NEB Employees go above and beyond



We are honored to have great employees who go above and beyond for our customers at NEB. Thank you very much to the owner of Actea for letting us share this wonderful testimonial.


Scott,
I learned long ago in business, and in Bluewater racing, that, contrary to the old saying, the whole is not greater than the sum of its parts.

When I first came to NEB, I was impressed by the service and care. This year I had extensive exposure to two of your employees, Ben and Adam. Ben was calm and steady and did nice work. He even exhibited grace when we came to the fuel dock after a sea trial of the engine and I executed less than perfectly beautiful docking maneuvers. Adam was exceptional. His analytical skills, knowledge and customer focus are at a level rarely seen. We went to leave on July 4th and I had no exciting current on the engine alternator. After some diagnosis on my own, I called him at home to ask for some pointers. His response was:
“I’ll be there in an hour.”
“Thatís not necessary. itís a holiday.”
“No, Iíll be there.”
“Are you kidding? Stay at home.”
“Iím on my way.”

I don’t think that I would have ever found the loose connection on my own. I’m not sure that if we’d left NEB on July 5th that we would have made it to Salem, where we are now, in time for proper race preparation.
Thanks,
Mike

Postscript: NEB would also like to congratulate Mike and his crew for winning both their class, ORR-3, and the overall ORR Division in the Marblehead to Halifax race.